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small business

Marketing pros at big companies know how to design and deliver integrated campaigns that produce revenue. But for most small businesses, this is a struggle – many focus on one marketing tactic at a time, trying different approaches and hoping something works. 

Small businesses usually don’t have the budget or the sophistication to design and manage integrated campaigns, but they probably have a greater need for them than do their big-revenue counterparts. 

It’s a catch-22 that most small businesses struggle with. 

Stacey Ackerman, Director of Marketing for Small Business Builders, knows this well. Small Business Builders provides professional marketing advice and planning for “mom-and-pop” retailers and small B2B companies. 

For most clients, Stacey and her team produce a written marketing plan and meet face-to-face each month to keep the plan on track, and they create quarterly action plans and action item calendars. 

Producing results with small marketing budgets is tricky. Many of Stacey’s clients don’t have the funds to invest in profitable campaigns, and they don’t have the time to manage them.  Frequently, they push marketing to the bottom of the pile when more urgent business concerns arise. 

Simple Marketing Concepts Can Win Big

The bright side is that, for many small businesses, tying together some basic marketing concepts with campaigns can often yield big results. Stacey’s approach is to initially apply bigger business marketing thinking and strategy, and then pare it down and simplify it so her clients can manage it (and afford it) with minimal guidance. 

One of Stacey’s recent clients was a start-up commercial construction company that opened for business in the terrible current economic climate. Since most of their competitors chased business “the standard way ” — waiting for and bidding on the same RFPs — Stacey’s team recommended that the client differentiate their company by showcasing their work and using outbound campaigns to dig up new business opportunities. 

Here’s what Small Business Builders recommended: 

  • Designing a new website featuring continually updated project showcases
  • Creating a presentation portfolio that builds with each completed job
  • Featuring completed project case studies in email marketing campaigns
  • Focusing quarterly advertising campaigns toward associations
  • Training company owners how to convert sales leads to projects 

While the market continued to tank, Stacey’s client did not, and they hit their Year One revenue goal of $1,000,000. Stacey’s plan was pretty basic for most mid-level marketing managers: two sales tools, two marketing campaigns, and a little sales training. 

The basics made a big difference for this company.  Delivered properly, they can make a big difference for your small business, too.

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Could an extra spark of creativity help your business today?  This week?  This month?

If you don’t think your team is at its creative peak, there are plenty of simple, fun exercises that will stretch their thinking, juice up their ideas, and generate more big ideas for your business.

Barbara Reinhold provides 10 quick tips in her Monster.com article How Can I Be More Creative? They’re all good (watch a foreign film with no captions!), and here are three ways you can apply her concepts in your workplace:

1.  Ask “what if.” What if your prospects could have anything they want from you?  What if you went after an entirely new market?  What if you could dramatically improve your visibility in the market?  What if you created a new product or offering?

2.  Ask your team for wild ideas and keep track of them on a mega whiteboard.  You never know when that list will spark a real breakthrough.

3.  Have team members switch jobs for a day, then find out what they learned and what they’d do differently.  They’ll also gain more understanding of other roles and how they can work together to produce better results.

Here’s the entire list.  What other ideas can you use this week?

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How to manage a successful project

I recently added the popular Lifehacker blog to my reading list and am enjoying their posts (they recently highlighted a wiki article about how to erase a Sharpie from your whiteboard — very handy).
Lee’s first tip:  Get your team excited! No enthusiasm, no results.  They need to have a stake in the outcome and share the [...]

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How to maximize your direct mail budget

While many B to B marketers have moved their budgets from direct mail to email campaigns, I’m a huge fan of direct mail.  I use it for lead generation, lead nurturing, and customer promotions, and my campaigns run from simple sales letters to creative pieces with sizzle.
A key challenge in making direct mail work is [...]

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How to sell ice to an Eskimo

Let me start by saying I’d love to be able to sell ice to an Eskimo. But you know what?
Eskimos don’t need ice. They’re surrounded by it.
Unless I have the most incredible, cheap or convenient ice on Earth, I’d be a lot better off selling to prospects who aren’t already in the arctic. I hear [...]

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