Carol Hymnowitz’s recent Wall Street Journal article “CEOs Are Spending More Quality Time With Their Customers” highlights a trend that can directly impact your company’s competitive strategy. CEOs of Nike, Intel and Sun are becoming more involved in the selling process, focusing on tailoring products and services to meet the demands of their top customers. And it’s [...]
Read the full article →
Today we’re finishing up our series on Dan Pink’s A Whole New Mind. In our first post we introduced Dan’s premise that we’re in a new Conceptual Age where companies will succeed or fail thanks to right-brained, “R-Directed” thinking. Last week Nancy introduced his six critical right-brained skills: design, storytelling, symphony, empathy, play and meaning. [...]
Read the full article →