http://www.marketingmo.com/how-to-articles/customer-service/how-to-measure-customer-loyalty/ Intelligent Marketing Managment Mon, 06 Feb 2012 19:02:38 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.marketingmo.com/how-to-articles/customer-service/how-to-measure-customer-loyalty/comment-page-1/#comment-1337 Jon Chang Mon, 06 Feb 2012 16:33:50 +0000 http://www.marketingmo.com/?p=1611#comment-1337 Great article! I found it very helpful. Great article! I found it very helpful.

]]> http://www.marketingmo.com/how-to-articles/customer-service/how-to-measure-customer-loyalty/comment-page-1/#comment-115 Building A Small Business Customer Loyalty Program | Understanding Marketing Mon, 29 Jun 2009 23:51:28 +0000 http://www.marketingmo.com/?p=1611#comment-115 [...] getting back to the WSJ article, remember to always have metrics in place so you can measure your customer loyalty efforts. You’ve got to have metrics in place so that you know that you’re targeting the [...] [...] getting back to the WSJ article, remember to always have metrics in place so you can measure your customer loyalty efforts. You’ve got to have metrics in place so that you know that you’re targeting the [...]

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