From the category archives:

Recruiting

recruiting busIt’s always challenging to recruit top talent for your team.

If you’re an early stage company, it’s even tougher. You need extremely talented people who share your passion and vision, are willing to work longer hours, carry more responsibility, in a less defined position, and for less cash than your established competitors.

Even if you’re an established small or mid-market company, you still need to differentiate yourself against well-known companies.

In Good to Great, Jim Collins explains that great companies get the right people on the bus before they decide where to drive. When you have the best people on your team, you have more opportunities, experience and insight on where the bus should go. And even if you take a wrong turn, the right people can help you turn around and find your way.

Finding extraordinary talent takes special effort. You’re looking for the best and you have a lot of competition for their time and talent. You need to position and brand your company to your prospective employees.

Yes, recruiting is all about marketing! And Simona Covel of the Wall Street Journal ran a piece last week about an incredibly creative recruiting campaign that should inspire every company looking for top talent.

Red 5 Studios, an online videogame startup in southern California, was frustrated with traditional recruiting strategies. So CEO Mark Kern decided to market directly to his top prospects.

They started by creating a list of 250 top videogame developers (“It starts with Google, and then you branch out from there,” said Kern). Then they spent 4 months whittling their list to 100 of the best and brightest.

Red 5 created five Russian doll-in-doll-style nested boxes and put an iPod Shuffle in the smallest box – and it was engraved with the candidate’s name.

Even better, Red 5 had loaded a custom message from Kern. He spoke directly to the candidates about their past work and invited them to visit the Red 5 website to learn more about their “golden ticket” opportunity.

Needless to say, candidates were blown away, and three of them joined Red 5 within four months (another one is interviewing). And Red 5 got a lot of attention for their campaign, raising their profile in the industry, landing them in the Wall Street Journal, and increasing their total resume flow tenfold.

Total cost for this campaign? $50K. And while you may not have that kind of budget, you can use a similar creative approach to find your next superstar:

1. Define your target market. A good list is the greatest success factor for any campaign. Why not create a list of potential candidates for your position?

2. Craft your message. Why should candidates get excited about your opportunity? What’s in it for them? Create messages that will make them feel special and want to talk with you.

3. Design your creative. You don’t need to create a five-piece Russian box with an engraved iPod, but do think of another creative execution that will grab attention and convey your brand in the process.

4. Budget based on your projected return. Any form of recruiting is expensive, particularly when you need to engage a specialized search firm. So project your response rates and expected number of hires. Then determine what each hire is worth to you. This projection will tell you how much to budget for the campaign.

Consider the additional long-term and publicity benefits you may gain as well … remember that Red 5 increased their total resume flow tenfold and got worldwide press coverage, which will produce returns for years to come.

5. Shape your call to action. Make sure you end with a strong one – get prospects to contact you now. And make it easy for them to respond quickly without major commitment. If you make them send an updated resume with a cover letter to your HR team, prospects may not respond quickly. Remember that you’re going after them for a reason, so get the dialogue rolling!

6. Execute! Make sure your interviewing process lives up to the promises you’ve made. You want to maintain the enthusiasm and momentum, then make offers and close deals.

Finding great people is no different than finding great customers. This time you’re selling your company, your vision and your opportunities, not your product.

This time, you’re selling a ticket for a bus ride. All aboard!

PS – Check out these 10 great recruiting tips from Guy Kawasaki, including how you should hire better than yourself to avoid the Bozo Explosion!

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If you’re looking for new marketing talent or a new opportunity, check out Monster.com’s new marketing channel designed specifically for marketing, advertising and PR positions.

When you’re hiring, you can use the specialized search function and job postings to find candidates with the specific skills you need on your team.

And if you’re a job-hunter, you can find interesting positions more quickly.  You’ll also find marketing career advice, a community forum and other valuable content.

Mediapost reports that Monster’s advertising/marketing/PR job postings grew more than 18% in the last year and 11% in May.  Monster execs say demand is particularly strong for online marketing pros.

You can visit Monster’s marketing channel here.

Good luck in your search!

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What’s the difference between a great company that outperforms the market and an average company?  Great products, services, strategies and execution … and your employees are responsible for those successes.  A company can accomplish far more with a strong team in place than it can with an average one.

Recruiting is essential for building a strong sales & marketing function.  And like marketing, recruiting is both an art and a science:

  • Art: getting to know a candidate to understand whether s/he is the best fit for the job
  • Science: defining detailed job requirements so you can search for the right candidates; conducting a wide search; using a process for moving candidates through your process; measuring your results

If you’re ready to hire more sales reps, the recruiting process can be time-consuming.  Yet the right reps can make or break your company’s efforts, so give the process the time it deserves.

And don’t just jump at the first great resume that crosses your desk.  Instead, apply some science to your hiring process:

1.  Define the position. Know what you’re looking for — different sales positions can require drastically different skill sets.  Start by ranking the key skills your rep will need for success:

  • Prospecting skills
  • Presenting skills
  • Closing skills
  • Product/industry experience & knowledge
  • Industry contacts
  • Listening skills
  • Relationship skills
  • Time management skills
  • Questioning ability
  • Ability to withstand rejection
  • Education
  • CRM/technology experience

Use this information to develop a detailed job description that you can share with candidates and use in your recruiting efforts.

2.  Cast a wide net. Referrals are a great source for qualified candidates, so contact vendors, colleagues, customers, friends, and family about open positions.

Advertise in appropriate publications and websites.  If you’re concerned about cost, measure your cost per applicant and per hire, then use the best-performing sources the next time around.  If you’re not finding qualified candidates, keep looking … don’t settle for mediocre applicants.  It’s far more expensive to hire the wrong person than it is to keep looking for the right one.

3.  Evaluate your candidates against the job description and criteria. You’ll run across talented and successful people that aren’t a good fit for your position.  Keep in touch with them over time, but keep looking for people who meet the criteria you’ve set out – you developed those criteria for a reason.

4.  Find the hunger. Top reps are motivated to succeed, and that drive comes from within.  Dig deep to assess the ambition, motivators and work ethic of each candidate.  Past performance isn’t the only factor, but it’s a major one.

Your compensation plan plays a key role here.   Remember that you’re competing for talent, and a hungry rep who sees a strong opportunity should be selling you on why s/he is the right hire.

When you’re early stage, look for less-experienced reps with true hunger and talent versus more experienced ones who lack the fire.  If you challenge a talented person that’s a good fit, you’ll be happy with the results.

5.  Include your brand personality traits in your hiring criteria. For many smaller B2B companies, sales reps create the first impression with the market.  If you’re trying to project an image that’s friendly, warm and accessible, don’t hire an abrasive, domineering and intimidating rep.  (This recent post about B2B branding talks more about this subject.)

6.  Respect the time and talent of all your candidates. Thank them for interviewing and let them know when you’ve extended an offer to someone else.  You never know when you’ll cross paths again.

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